Call Center

Friendly Customer Service Agent In Call CentreWhatever a client’s customer relations goals are: quantifying sales leads, taking orders, responding to inquiries, or general information requests, PRI has the agents with the expertise to professionally service those needs.

  • Dedicated Telephone Lines
  • Reservation Service
  • Information Service
  • Customer Service
  • Dispute Resolution

PRI operates two call centers in Tokyo and Osaka during normal business days and hours. Local numbers and free-dial numbers can be arranged, as well as support for e-mail, Skype, and online chat inquiries. Our agents offer services in English and Japanese. However, because of the increase of inbound business to Japan, additional languages can be arranged upon request. Our agents are also versed in various type hotel reservation systems and optional voice agent modules. So let us consolidate and centralize the sale channel for your products or services.